In the case of approved refunds, store credit will be provided.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a store credit will be sent to you within a certain amount of days.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email with details and a proof of image at firstname.lastname@example.org and ONCE APPROVED send your item to: DIOSA COLLECTIONS PO BOX 465, MIDLOTHIAN,IL 60445
To return your product, you should mail your product to:
DIOSA COLLECTIONS PO BOX 465, MIDLOTHIAN,IL 60445
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.